Data Security & Compliance

HITRUST-certified virtual care

AMC Health protects PHI across every connected device, data transfer and care interaction. Our HITRUST r2-certified program is built to meet the requirements of federal agencies, health plans and health systems.

Our security commitment

Protecting sensitive health data with secure, reliable, and privacy-first technology.

20+ years

Protecting patient data in virtual care

500+

Patients monitored securely

HITRUST r2

Highest level of HITRUST certification

99.9%

Platform uptime

Security isn't a feature. It's how we operate.

For more than two decades, AMC Health has supported some of the country’s most security-conscious programs, including the U.S. Department of Veterans Affairs. That experience shapes everything we build. Our Information Protection Program is aligned with NIST and certified against HITRUST CSF r2 criteria, the most rigorous certification in healthcare.

For more than two decades, AMC Health has supported some of the country’s most security-conscious programs, including the U.S. Department of Veterans Affairs. That experience shapes everything we build. Our Information Protection Program is aligned with NIST and certified against HITRUST CSF r2 criteria, the most rigorous certification in healthcare.

Independently certified. Continuously assessed.

Our controls are validated by third-party assessors and mapped to the frameworks your security and compliance teams already use.

HITRUST CSF r2 Certified

Our Information Protection Program meets HITRUST CSF risk-based, 2-year (r2) certification criteria, the most comprehensive assurance level HITRUST offers.

NIST-aligned

Our program is aligned with NIST Cybersecurity Framework and NIST SP 800-53 control objectives.

FDA Class II Registered

CareConsole is registered as an FDA Class II medical device (product codes MWI, 21 CFR 870.2300, and DXH, 21 CFR 870.2920).

VA / federal authorization

Meets VA security requirements for the home telehealth program, including [VA ATO / FISMA Moderate].

HIPAA & HITECH

We operate as a Business Associate and sign BAAs with covered entities. Administrative, physical and technical safeguards are reviewed annually.

SOC 2 Type II

Annual independent audit of security, availability and confidentiality controls.

FAQ

Questions executives ask

Yes. We sign BAAs with every client.

No. Never.

Yes, HITRUST r2, the highest level.